Privacy Policy
Hood International Inc (DBA Bottega Surfaces)
Effective Date: January 1, 2026
Introduction
Hood International Inc, doing business as Bottega Surfaces, is committed to protecting the privacy and personal information of every individual who interacts with our business. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, submit an inquiry, or engage with our services. By using our website or opting into our communications, you agree to the terms outlined in this policy.
Important Notice Regarding SMS Messaging
Hood International Inc does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to the direct delivery of our services. All text messaging originator opt-in data is kept strictly confidential and is never sold, rented, or traded under any circumstances.
1. Information We Collect
We collect personal information that you voluntarily provide to us through our website, lead forms, or direct communications. This includes your name, email address, phone number, and any details related to your service inquiry. We also collect non-personal information automatically when you visit our website, including your IP address, browser type, device information, and general usage patterns. This data is used solely to improve your experience and the performance of our services.
2. How We Use Your Information
We use the information we collect to fulfill your service requests, process appointments and inquiries, communicate with you about your requests, and send relevant promotional or informational messages you have consented to receive. We may also use your information to improve our website, ensure security, prevent fraud, and maintain accurate records of your communication preferences and consent history.
3. SMS Messaging & Compliance
By submitting a form on our website or otherwise explicitly opting into our SMS program, you consent to receive text messages from Bottega Surfaces regarding our products and services. These messages may include inquiry confirmations, follow-up communications, service updates, appointment reminders, and limited-time promotional offers. You will only receive messages if you have explicitly opted in, and your consent is never required as a condition of purchasing any product or service.
You may opt out of our SMS program at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will send a single confirmation message and immediately cease all further SMS communications unless you choose to re-opt in. For assistance with our messaging program, reply HELP to any message or contact us directly at [email protected] or by phone at (404) 745-3000 during regular business hours.
Message frequency varies based on your interactions with our business. Standard message and data rates may apply. Your wireless carrier is not liable for delayed or undelivered messages. Our SMS program is supported by all major United States wireless carriers including AT&T, T-Mobile, Verizon, and most regional carriers. You must be 18 years of age or older to participate in our SMS messaging program.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent records are excluded from all third-party data sharing arrangements without exception. For complete information on how we handle your data, please review our full Privacy Policy at https://info.bottegasurfaces.app/privacy-policy-page.
We maintain full compliance with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and all applicable federal and state regulations governing SMS communications.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers who assist in the operation of our business, and only to the extent necessary to deliver the services you have requested. All such providers are contractually obligated to maintain the confidentiality and security of your data. We may also disclose your information if required by law, legal process, or in response to a valid request from law enforcement or a governmental authority. Text messaging originator opt-in data and consent records are explicitly excluded from all sharing arrangements and will never be disclosed to any third party.
5. Data Security
We implement and maintain commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive data in transit and at rest, secure access controls, regular security assessments, employee data protection training, and breach notification protocols in accordance with applicable law. While we take every reasonable precaution to safeguard your information, no method of electronic transmission or storage is completely secure.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze site traffic, remember your preferences, and enhance the overall functionality of your browsing experience. You can control or disable cookies through your browser settings at any time, though doing so may affect certain features of our website.
7. Your Rights & Choices
You have the right to access, update, or request the deletion of your personal information at any time. You may opt out of marketing emails by clicking the unsubscribe link in any email we send. You may opt out of SMS messages at any time by replying STOP. You may also withdraw consent for future communications or request information about how your data is processed by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Hood International Inc. We are not responsible for the privacy practices or content of those websites. This Privacy Policy applies solely to information collected directly by Hood International Inc.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the updated policy will be published on our website with a revised effective date. Your continued use of our services following any update constitutes your acceptance of the revised policy.
10. Contact Us
Hood International Inc (DBA Bottega Surfaces) Phone: (404) 745-3000 Email: [email protected] Website: bottegasurfaces.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.